About Us

About Us 

Audiology is the branch of science that studies hearing, balance, and their disorders. All our providers have received their Doctor of Audiology, Au.D, which is the highest education level possible in the field of Audiology. Our Doctors are specifically trained to identify, diagnose, rehabilitate, provide preventative care, and monitor disorders of the hearing and balance system.  

Our center provides a full array of auditory and vestibular testing. Preventative and rehabilitative services include swim plugs, musician earplugs, hearing aids, and assistive listening devices. Our center is an independently operated practice and not a franchise, allowing us to provide our patient’s with the latest hearing aid technology from multiple manufacturer lines.   

Our History 

Madison & Saratoga Hearing Center has been offering Diagnostic and Rehabilitative Audiologic Services to the Capital Region and Upstate New York for over three decades. Originally founded in Albany, New York by Dr. Christine Raffo in 1983, our Center now offers three convenient office locations in Albany, East Greenbush, and Saratoga Springs and grown to a team of 15 employees. 

Our Mission 

Our mission is to enhance each patient’s quality of life by providing the highest level of individualized hearing healthcare.   

We provide this by: 

•Treating each patient like family, taking the time to truly understand their needs and concerns. 

•Providing the most advanced technology, diagnostic and rehabilitative services appropriate for each individual patient. 

•Providing flexible office hours to accommodate each patient’s needs. 

•Scheduling urgent appointments within 1 to 2 days. 

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